You can easily make a reservation through our website, by phone, via WhatsApp, or by visiting our office. Our online reservation system is available 24/7, allowing you to complete your booking in just a few steps.
Once your reservation is completed, we will send you a confirmation email. You can also check your reservation status in the "My Reservations" section of our website.
If you wish to make changes to your reservation, please contact us as soon as possible. We will do our best to offer the best possible solution. Any changes or cancellations must be made via email at least 7 days in advance. You can submit your modification requests through our website, by phone, or at our office.
Our cancellation policies vary depending on the type of reservation and the time of cancellation. You can submit a cancellation request by entering your reservation number, email address, and reason for cancellation on our website. For detailed information, please visit our website or contact us.
Reservations are made based on car groups rather than specific brands and models. While we strive to provide vehicles according to availability, we cannot guarantee a specific brand. If we are unable to provide a vehicle from your selected group on your pick-up day, we will offer a higher category vehicle at no additional cost, provided you meet the age and license requirements for that group.
The minimum rental period is 3 days.
To rent a car, you must be at least 23 years old and possess a valid national or international driver's license with at least 2 years of driving experience. Some vehicle groups require the driver to be at least 25 years old and have a minimum of 2 years of B-class driving license experience.
Yes, by registering an additional driver. However, additional drivers must also meet the rental conditions.
Unfortunately, our vehicles are not permitted to be taken outside of Turkiye.
You can pay by credit card, debit card, or cash.
The renter must use their own credit card for payment. We do not accept payments from third-party credit cards.
Unfortunately, we do not offer installment payment options for car rentals.
The authorization hold is typically released within 1-10 business days, provided the car is returned without damage or missing items.
You can pick up your car from our Dalaman Airport office, Fethiye office, or have it delivered to a specified address.
It is important to check for any existing damages on the vehicle and carefully read the rental agreement before signing.
Yes, we offer one-way rental services. The cost for this service varies based on the location.
You must return the car to the agreed location on the specified date and time.
If you anticipate a delay, please contact us as soon as possible. A full-day rental charge will apply for delays exceeding 1 hour. For more details, please review our rental agreement.
If the car is returned with less fuel, a refueling charge plus a 30% service fee will be applied.
Yes, all our vehicles are covered by mandatory traffic insurance and comprehensive insurance.
Super Insurance (CDW) reduces your financial liability in case of damage. We recommend purchasing it to minimize costs in case of an accident. This coverage allows repairs up to 8900 TL for single-party accidents where an official report cannot be obtained.
This insurance covers damages to tires, glass, and headlights. It is especially useful for long-distance trips or challenging weather conditions.
Yes, daily rentals have a mileage limit of 150 km, while monthly rentals have a limit of 3500 km.
An additional charge of 10.00 TL + VAT per extra kilometer will apply.
Cars must be returned with the same fuel level as when they were picked up.
In case of an accident, call emergency services (112) and the police (155) immediately. Then, complete an accident report and contact us as soon as possible.
If the breakdown is not due to user error, repair costs will be covered by us.
The renter is responsible for paying any traffic fines incurred during the rental period.
These services are available for an additional fee.
At Real Car Rental, we always strive to offer the best prices. Our rates vary based on vehicle model, rental duration, and seasonal conditions.
